SERVICE #1
TRAINING STRATEGY & SOLUTION DESIGN
Luke partners with clients to design end-to-end learning strategies that support major transformation programs. This includes training needs analysis (TNA), curriculum design, capability frameworks, blended learning pathways, and readiness plans. Ideal for organisations rolling out new systems, shifting operating models, or building future-ready skills.
SERVICE #2
DIGITAL TRANSFORMATION & ADOPTION (APPS, AI, ERP)
Specialising in large-scale enterprise technology rollouts—including M365, Salesforce, ServiceNow, Oracle, SAP, and AWS—Luke ensures users have the clarity, support, and tools to adopt new systems with confidence. Services include developing role-based learning, designing performance support, and delivering training for thousands of users across global sites.
SERVICE #3
CHANGE MANAGEMENT & ORGANISATIONAL READINESS
Luke leads change work-streams that prepare stakeholders, teams, and end users for transformation. Services include change impact assessments, adoption roadmaps, communication plans, stakeholder engagement, and readiness reporting, ensuring people are informed, involved, and supported at every stage of change.
SERVICE #4
BESPOKE LEARNING & PERFORMANCE SUPPORT CONTENT DEVELOPMENT
Luke designs high-quality, customised learning assets tailored to each client’s audience and context. This includes eLearning, quick reference guides, videos, facilitator-led sessions, knowledge articles, onboarding materials, and performance support portals—meeting learners where they are and enabling them when they need it most.
SERVICE #5
PROGRAMME LEADERSHIP & MANAGEMENT
As an experienced programme lead, Luke manages training teams, suppliers, and cross-functional stakeholders to deliver complex learning outcomes at scale. He oversees training governance, quality assurance, supplier alignment, RFP processes, reporting, and coordination across workstreams to ensure seamless delivery.
SERVICE #6
CUSTOM ENABLEMENT PRODUCT DEVELOPMENT (PLATFORM, EXPERIENCES, TOOLS, DATA)
Whilst our focus is always on the human and on removing friction through simplicity, we never do so at the expense of leveraging technology where the use cases and business context are right.
Experience includes designing and implementing numerous readiness portals to provide users with performance-support resources that are contextual to their roles and the change impacts ToBe experienced.
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